Policies
Refund & Cancellation Policy
A clear, fair and honest policy for every consultation, report, course and class.
By booking any consultation, numerology/astrology service, report, course, class, training program, or other service offered by AstroMission, the customer/student agrees to the terms of this Refund & Cancellation Policy.
Course Enrollment
Once a student enrolls and makes payment for any AstroMission course, class, training program, workshop, or educational service, the enrollment is considered confirmed.
The student cannot claim a refund merely due to:
- Change of mind
- Personal reasons
- Non-attendance
- Failure to attend classes
- Lack of time
- Change in personal circumstances
- Failure to use course materials or recorded classes
Service Booking
Once a customer books and pays for any AstroMission service, consultation, report, analysis, name correction, lucky number suggestion, numerology/astrology consultation, or other service, the booking is considered confirmed.
Exceptional Refund
In exceptional circumstances, AstroMission may, at its sole discretion, approve a refund.
The remaining amount may be retained towards administrative costs, processing, consultation time, preparation, resources, or other expenses incurred by AstroMission.
Approval of any refund is subject to the circumstances and the decision of AstroMission.
After Service / Consultation Has Started
Once consultation, analysis, report preparation, course access, class access, or any part of the service has commenced, the amount paid will generally be non-refundable.
Duplicate or Technical Payment
If a customer/student accidentally makes a duplicate payment for the same service or course, AstroMission may review the transaction and process the eligible excess payment after verification.
Applicable payment gateway or transaction charges, if any, may be deducted where applicable.
Payment Gateway Charges
Any payment gateway, transaction, banking, or processing charges already incurred may be deducted from an approved refund, where applicable.
Refund Processing
Where a refund is approved, it will normally be processed through the original payment method or another method determined by AstroMission.
The time taken for the refund to reflect in the customer's/student's account may depend on the payment gateway, bank, or financial institution.
Final Decision
AstroMission reserves the right to review each refund request individually. The decision of AstroMission regarding eligibility and the applicable refund amount shall be final, subject to applicable law.
Acceptance
By making payment, booking a service, or enrolling in a course, the customer/student confirms that they have read, understood, and accepted this Refund & Cancellation Policy.
For any refund-related query, please contact AstroMission before making a payment or booking a service.
Terms & Conditions Apply.